FR
SOKKAN

← All missions

Production is broken?
We find the cause. We don't guess.

Broken deploy, crash-looping containers, red CI, database crawling — and nobody knows why. Linux/SRE engineer, ex-banking infrastructure: we identify the root cause, fix it, and document what was broken so it doesn't come back.

from CHF 490 · fixed price first slot within 48 h root-cause report included
Tiers & deliverables ↓

What we fix every day

Containers & compose

Crash loops, OOM, compose networking, volumes, images that no longer build.

Deploys & CI/CD

Red pipelines, half-failed deploys, impossible rollbacks, miswired secrets.

Infra & system

Full disks, memory pressure, DNS, TLS/reverse-proxy, systemd services, server migrations.

Databases

Slow queries, saturated connections, backups missing or never tested.

How it unfolds

  1. Order online then brief: symptom, context, what changed recently.
  2. 30-min kickoff: access (scoped SSH, repo, logs) and scope locked in writing.
  3. Diagnosis before your eyes: every command visible in the cockpit — you literally watch the debugging live.
  4. Fix + verification: applied, tested, and re-tested with you.
  5. Report: what was broken, why, what we did, how to prevent it.

What we need from you

Tiers & deliverables

Diagnose & fix

CHF 490
within 48 h
  • Root cause identified and documented
  • Fix of ONE issue, applied and verified
  • Report: what, why, how to prevent recurrence
  • If we can't find the cause within scope: we say so, and refund
Order

Observability / migration

CHF 2,900
delivered in 7 days
  • Prometheus + Grafana + Loki stack deployed in your network
  • Dashboards tailored to YOUR services + alerting (email/Telegram/Slack)
  • OR: clean VPS/cloud migration — plan, execution, verification, rollback ready
  • Documentation + handover call
Order

Prices excl. Swiss VAT where applicable · invoiced by Ninabot Sàrl, Geneva · secure Stripe payment · if the scope doesn't fit the tier, we say so at kickoff: reduced scope, higher tier, or refund. At mission end, you choose: ongoing hosting on your instance, or full export + certified destruction of the environment.

Frequently asked questions

My stack isn't Docker — can you still help?

Yes: bare-metal Linux, systemd, VMs, most CI systems (GitHub Actions, GitLab CI). If in doubt, describe your stack in the brief — we confirm before kickoff.

What access do I need to give?

Ideally: a scoped SSH user + read-only repo/CI. Every command runs visibly in the cockpit and is logged — you know exactly what was done. Revoke access at delivery.

What if you can't find it?

If the root cause isn't identifiable within the agreed scope, we tell you plainly and refund the Diagnose tier. That's our risk, not yours.

It's urgent — faster than 48 h?

Write to [email protected] before ordering for a same-day slot, subject to availability.

Not exactly what you need?
Post your mission — fixed-price quote within 24 business hours

SOKKAN